Quick answers to the most common questions about Racing Kingdom.
Fill out the Delete Account Request form. You'll need your Account ID and username, both shown on the Profile screen in the game. You can also email us at support@supergears.games.
Please note: account deletion is permanent. Your progress and purchases can't be restored afterwards.
Open the Profile screen in the game. Your ID is shown at the top, next to your avatar. Please include it whenever you contact support so we can find your account quickly.
Yes, you can log in to your account on a different device. However, the same account can't be used on multiple devices at the same time.
Racing Kingdom is available for free on App Store (iPhone & iPad) and Google Play (Android).
Yes. Racing Kingdom is free to download and play. Optional in-game purchases are available.
The Web Shop is our official online store for Racing Kingdom. Visit shop.racingkingdom.com to see the offers available on the web.
The fastest way is the “Help & Support” or “Contact Us” button in the game. You can also send a request from our Support page or email us at support@supergears.games. Please include your Player ID and a short description of the issue.
First, restart the game and make sure you're logged in to the same account you used for the purchase. If the items still don't appear, contact us through the Support page, choose “Payment and Billing” and include your Player ID and purchase receipt.
Send a request from the Support page and choose “Reporting Inappropriate Behavior”. Please include the player's username and, if possible, a screenshot.
